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smokeclowns
Level 7

Error Starting On Demand Scanner

Hi All,

I've been having this problem for a few weeks now. It seems to have gotten worse following the removal of the NTOSKRNL-HOOK infection and its pesky friends.

Pre-infection I was having issues running both manual and automatic scans, getting the above error. After several tries manually it would eventually scan. Now, post-infection removal I cannot get viruscan to run at all, receiving the above error.

I have scanned with Malwarebytes, Super AntiSpyware, and found no lingering infections.

I downloaded and have run the McAfee virtual technician several times and keep winding up with the same problem... DAT not up to date, Expected 5738, Existing 5735. I let the technician do its fix, try scanning, and it does not work. I go back to the technician and it gives me the same DAT out of date message.

Are there additional steps I can take here or do I need to wipeout McAfee and start from scratch? Thanks
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smokeclowns
Level 7

Just to Add some details

I am working on Windows XP SP3, all up to date, IE8, McAfee Total Protection 2009 all updated.
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