Hello, I purchased a Dell latptop about 2 years ago, and deleted the pre-installed McAfee first thing. Yesterday I did a factory image restore and did not delete the pre-installed McAfee right away. Though I did not activate any sort of trial right away either. As I was on the internet I got a pop up from McAfee saying that they had blocked some connection that it thought was bad. Now I was surprised to see this as I thought that since I hadn't activated anything yet McAfee wasn't protecting my computer. Does this mean that on my Dell McAfee will continue to protect it regardless of whether I activate the account or not? And what about the thing that says I have 14 days to activate my trial, what happens after the 14 days? Does security center stop protecting my computer or does the trial simply go away?
I guess what it boils down to is, if security center is protecting my computer without activation, why would I activate?
It's probably a 1 year license provided by Dell and I would imagine it's a rather old version so probably not protecting too well. What happens when you right-click the taskbar icon and select Verify subscription or Go to my account?
Can you open the SecurityCenter and click About (or Navigation > About) and post what that says please?
If I click verify subscription I get a message saying that they cannot verify the subscription (I assume this is because it hasn't been activated yet)
When I click view my account I get ; Not activated 15 days activate by 24/10/2013
When I click about I get
McAfee Security Center
Last Updte 01/03/2012
McAfee Virus Scan
Last Update 09/10/2013
DAT version 6331.0000
DAT creation date 29/04/2011
Boot DAT version 6265.0000
Boot DAT creation date 22/02/2011
Engine Version 5400.1158
Theres some other stuff in the about but I don't really feel like typing it all out right now
I think Customer Service should know better than I regarding this issue: see the link under Useful Links at the top of this page.
Or contact Dell toi see if they have a more recent version or see if you can log in on their account page: https://us.mcafee.com/root/login.asp?affid=105