There is a yellow exclamation point on my system try M; rollover says "your computer is not protected"; when I click to open the Security Ctr, I get this error: "One of your McAfee programs has been updated or installed. You must restart your computer before you can use SecurityCenter."
I've run VT Session ID: 17843001 and it indicates there is no problem.
I've deleted the Hackware local; restarted the computer; made sure the System Guard is working; and still no solution.
I've tried the uninstall/reinstall with MCPR; followed all directions and still no solution.
I can't open the security center, so I don't know what version I'm using.
System info: Windows Vista Ultimate; 32-bit; SP-1; 2GB
Sorry to double post, but here is an FYI for anyone with the problem I had:
The advice given by the McAfee technician, and the instructions given by the McAfee website FAQ's, was devastatingly incorrect. Hours and hours of trying to get McAfee to take responsibility and help me with the issue, failed.
Upon advice from Dell and Microsoft, I had to reinstall the OS. I would have lost all my files, but had an external hard drive to back everything up onto.
At worst, I could have lost everything; at best, I was without my computer for almost three days. All due to bad advice and worse instructions from McAfee.