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Level 7

Computer Not Protected.

I got some malware recently (Ultimate Defender program) and ever since I contracted this my SecurityCenter tells me I am not protected. I used malware removal software and wiped my system and uninstalled and reinstalled my SecurityCenter but the problem is still there. Using the virtual technician gave me the following results:
Health Check Details
Registry OK
File OK
Process 1 process(s) incorrect
Expected process not running
Expected : running
Existing : not running
Process: c:\program files\mcafee\virusscan\McShield.exe

Service 1 service(s) incorrect
Expected Service State Incorrect
Expected : running
Existing : stopped
Service: McShield C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

I am using Windows XP and currently have SpyHunter installed also (I was having the problem before I got that program so I don't think it is causing interference). I need to know how to get my protection status fixed.
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1 Reply
Level 7

RE: Computer Not Protected.


Sorry for the inconvenience, are you still facing the issue with McAfee if yes, please clarify

Did you have any alerts or pop-ups while working in the internet?
Did you made any recent change to the computer?
What is the operating system you use?


Try to run the free versions of Malware removal tool: clean anything it detected.
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