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RR80usa
Level 7

Computer Freezing Problems With McAfee Total Protection 2010?

Since installing McAfee Total Protection 2010 last month, my computer completely freezes when I try to copy photos from one folder to another.  Never happens any other time.  It just locks in the "copy to" window.  I have to shut down and reboot by switching off the tower.  Might be a coincidence, but it never happened until installing Total Protection 2010.  Anyone else experience a similar problem?

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k3tg
Level 14

Re: Computer Freezing Problems With McAfee Total Protection 2010?

Try to uninstall via Add/Remove programs and reboot, then go to Useful Links at the top of this page and run the MCPR removal tool and reboot. McAfee has a preinstall tool available which should be run prior to the installation of the software. It is attached below. After you run the tool login to you online McAfee account and download your software.

Let us know if you continue to experience this issue.

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