I'm running "AT&T Security Suite" Powered by McAfee and cannot view scan results nor modify the scan. I cannot tell what version of the product I'm running (can't find the Help/About).
There is a scheduled scan that runs in the wee-hours, but when it is complete and the Scan Complete window appears, I cannot view scan details nor fix the problem.
Whenever I select Scan from the left-hand menu, I wind up back at the Home panel. I've tried in Basic and Advanced views with the same results. This must have worked initially, since a scheduled scan runs in the early morning hours.
I've run the Virtual Technician several times with clean results.
I have this same version on my other two home pc's (one desktop, one laptop) and both are working as they should.
The pc with the problem is a Gateway 550GR, WinXP SP3.
I have not attempted a reinstall.
When you ran MVT it gave you a report number. Can you post it here please?
When you open Security Center does the page display Am I Protected or does it display Your Computer Is Secure? This info will help us to identify which version you have.
As Peter says you have the 2009 version. AT&T have not upgraded yet. To confim bottom right corner is there an About or Details link that shows you the versions?
I would suggest an uninstall reinstall as we all have the 2010 version and it is hard to remember the 2009 1. Your other PCs are fine so a uninstall reinstall would be the first thing I would try.