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Level 7

Cannot display page?

I have uverse and Im trying to set up mcafee pro but when i get to the download page and click download, a page immediately pops up saying "The web page cannot be displayed." I have seen this before when I am going to a different website but never when I am trying to download something. I have checked my internet settings and LAN settings and am still coming up short. Any help would be greatly appreciated. Thank you

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2 Replies
Level 9

Re: Cannot display page?


Check the date and time, if it is not correct, correct it and restart the computer

What is the type of Operating system ? ( Windows XP / Windows VISTA / Windows 7 )

What is the type of internet connection ? ( DSL / Dial-up / Cable / Wireless / Satellite )

Open the internet explorer, hold the ALT key and press H , you will see help menu, select the ABOUT INTERNET EXPLORER

Make a note of the following details :

Cipher Strength
Product ID
Update Version

Get back to us with the above details

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Level 16

Re: Cannot display page?

Hi jwashbu23,

Please let us know the above information along with;

Did you perform any recent changes for the computer ?

Do you receive any anonymous pop ups in the computer regarding a malware attack ?

Moving thread to security center 10 - 2010


Dinesh K

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