This issue still has not been resolved and I can only find two other threads that even "don't solve" the issue.
At the beginning of this week, this problem started with McAfee popup dialog boxes - the ones that tell you when there is a changed program wanting to access the Internet or when you connect to a new wireless network and other dialogs that popup quite frequently. The buttons in the dialog boxes do not respond to clicks from the mouse. They just sit there in the lower right hand corner of my screen until they randomly expire or are replaced by other messages.
They also do not work with manual tabbing to button and activating with either "enter" or "space". My Vista system has all current updates of all related software, including McAfee.
I can move the boxes - and have resorted to moving them off screen.
I've already uninstalled, then completely uninstalled with the MCPR tool, then reinstalled., re-updated, and low and behold - still no clickity bang bang.
Then I did this all over again and still nothing. I don't know why I expected a different result. [smirk]
Upon some suggestion from another thread, I tried registering a list of random components with REGSVR32. Still no change.
Does anyone have anything CONCRETE on this issue - I remember this problem occurring years ago and it's back again.
It is really frustrating when McAfee depends so much on these freaking boxes!
Solved! Go to Solution.
I just wanted to let you know that I did find a work-around for this problem. It was posted by alberichddwarf at https://community.mcafee.com/message/150109#150109. I've edited the original text somewhat to clarify some points:
"Had same problem: alert boxes couldn't be closed. Solution was
1. Uninstall Mcafee completely using MCPR.exe (because a remove via Control Panel doesn't suffice). MCPR.exe can be downloaded at http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe.
3. Run McAfee Pre-install. Download it here: http://download.mcafee.com/products/licensed/cust_support_patches/McPreInstall.exe.
4. Go back to Mcafee and re-install McAfee from your McAfee account site.
IMPORTANT: A simple uninstall via MCPR.exe and reinstall does not solve the problem.
What a pain."
I hope this helps all you out there!
My problem is essentially as the problem described here:
The post you mentioned is more severe than mine. I can click the buttons within the actual Security Center application (the main interface) and I can click on the tray icon. The only thing that I can't click are the dialog box buttons. In fact one has been staring at me now since I started writing this.
How does a problem like this get resolved? Obviously, no one came up with a solution before and it's still outstanding.
I have the same problem. It started after the latest download of an update to the McAfee Security Center. Whenever there is an automatic update of software there is a box that pops up that says; McAfee installed the latest updates for Mcafee security centery updates keep your PC protected and your mcafee software working smoothly (HA!). There is an OK box to click. But clicking it does nothing. The pop up box still sits there. The only way to get rid of it is to reboot. This problem is TWO MONTHS OLD! WHY IS NOONE FIXING IT!!!!!
Have you tried to
Well unless Tony has a better idea I think you should open a case with Technical Support Chat online. There link is under Useful Links at the top of this page.
I would have though add remove the program and reinstall would help but I see that was tried. Have you used registry cleaners recently? Will see why no comment here
Randy, could you clarify what operating system and service pack this is please and whether it's 32 or 64-bit?
Also what browser are you using and what version of Internet Explorer is installed (See Help/About) and if your system is 64-bit are you by any chance using the 64-bit IE?
The McAfee interface is basically an IE page so this information may have some bearing on your problems.
What is your feeling about the interface then, is it some setting within IE itself?
I was concerneed that either you might be using a beta or RC version of IE or even the 64-bit version but it appears not. The only thing I can suggest it to go to IE Tools/Internet Options/Advanced tab and click Reset, Apply and OK.
Close and reopen IE and then renable your add-ons that you need under Tools/manage Add-ons as the previous operation disabled them all.
Try that while I think some more. Toiny should should be around soon, maybe he will have some ideas too.
Ok. I reset all internet options and regretfully, no change. I've removed all add-ons and still nothing.