Whenever i try to download antivirus, it starts the download and when it is done it says it was incomplete and that the following was not installed : McAfee Antivirus. I did have a virus, a trojan backdoor, about 2 months ago and i was alerted by the old internet seurity from verizon that i needed to restart my computer. From there i have had some problems and odd hapenings but i eventually downloaded the new verizon internet security. after downloading, it said everything but antivirus was installed. So it came a red alert saying that my computer is at risk and i need to install it. But everytime i got through the process it says it was incomplete at the end to lead me to beleive that something is blocking it from downloading. Alll i need is to run a scan to make sure i still dont have any viruses and to do that i need anti virus. The man of the house says we will have verizon security and verizon only. so dont suggest a new anti virus other than verizon. Thanks and Please get back to me soon
As I understand from your Post I hope you're using the security program which was provided by your ISP Verizon and Package name is verizon internet secuirty powerd by McAfee. If i am right please try this following steps.
Step 1 : Ran Verizon removal tool use the following link to do that Click here
Step 2 : Ran McAfee Removal tool use the following link to do that Click here
Step 3 : Create New windows test account and try download McAfee.