Hi, everyone. I want to cancel auto-renewal because I am not using McAfee anymore. I live in Slovenia and I registered product on United Kingdom site. How can I cancel auto-renewal. Can I do it through online support ? Please help!!
Hi again, I tried to send email to McAfee through customer support page on United Kingdom website, but when I want to confirm my email address, I can't type @ sign. What am I doing wrong. Please help because I really don't wan't to pay for program that I am not using.
Did you try changing the settings on your account page first?
You can't type the sign or the website wont accept the sign, which one? If the former then use the Windows Character Map and copy and paste it in as it could be the keyboard/language you are using is preventing it.
Today I tried to get to live chat but the page is the same as for email support, so I must type in my data. Again when I tried to type @ letter in confirm email address field the letter don't show up in the field. When I type my email address in the field above I can do it normaly and letter shows normaly. What is wrong, am I doing something wrong? sad Please help.
Thank you for advice, but I solved the problem. I just changed keyboard layout from slovenian to american layout and then @ letter appeared when I pressed combination (SHIFT and number 2) . I guess there shold be advice on the McAfee support page that european customers should change their keyboard layout before they enter email address and also key combination should be posted. :rolleyes: