cancel
Showing results for 
Search instead for 
Did you mean: 
Stewie
Level 7

Can't register McAfee Total Protection 2009

Hello guys,

I've just purchased the McAfee Total Protection 2009 from Future Shop and during the installation I was waiting for that window asking to register the product, where I should have typed my account "coordinates" (e-mail address and password), but for some reason, that window didn't show up.

I uninstalled the product, rebooted, and I tried again, but the same result!!
Then I used the McAfee Virtual Technician but it couldn't find any problem!!
Then I had a "chat session" with a McAfee technician for 1 hour, removing once again the product, cleaning the registers, rebooted etc., I reinstalled the product, but again, I wasn't able to register it (and to activate it)!!
Finally, I contacted the call-centre, but they couldn't help me!!!

I have to mention that the product is checking for updates every day.
I also have to mention that I have Windows XP SP2.

Could somebody give me some advice, please???
0 Kudos
5 Replies
matrixluke
Level 7

RE: Can't register McAfee Total Protection 2009

0 Kudos
exbrit
Level 21

RE: Can't register McAfee Total Protection 2009

Might I also suggest upgrading your system to SP3 asap?

There's help with that here: http://community.mcafee.com/showthread.php?t=220807
0 Kudos
vinod_r2
Level 11

RE: Can't register McAfee Total Protection 2009

Are you getting a blank registration product setup ?
0 Kudos
Stewie
Level 7

I did it !!!!




Hello,


Thank you !!!!!!!!!!!!! I did it!!!!!!!! I followed the above steps and immediately I a got a window asking me to register the product!!! I registered it and here I am!!!!

Now, when everything is done, should I rename the OLDsysprep back as Sysprep as it was before???

=Stewie=
0 Kudos
matrixluke
Level 7

RE: I did it !!!!



No need.

Glad to help.
0 Kudos