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Can't open McAfee Anti-Virus Plus

I can't seem to open my McAfee Anti-Virus Plau. It opens a white window on my desktop, but I don;t have access to the products menu anymore. I can't even run a scan. Has anyone else experienced this issue? How did you rectify it? It just happened to me last week.

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3 Replies
Dinz
Level 16

Re: Can't open McAfee Anti-Virus Plus

Hi bennett.scott ,

Please let me know the version of your internet explorer ?

Open IE, click Help - click about Internet explorer and check whether cipher strenght and product id are displayed

Moving thread to security center 10 2010

Regards,

Dinesh K

McAfee Online Community Moderator

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Re: Can't open McAfee Anti-Virus Plus

Hi There,

Cipher Strength - 256 Bit

Product ID - 01402-997-7332141-00039

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Re: Can't open McAfee Anti-Virus Plus

I was able to go online last night and run a McAfee free scan on my C drive. No viruses were detected? Still unable to open McAfee though?

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