I just purchased the Total Protection. I was able to download the anti theft but I can not download the actual total protection. I have Windows ME, IE 7, Mozilla 5. I don't have IE 8 beta. I disabled Norton, I tried the IERegfix.bat, I disabled pop-ups, I deselected Check for server Certificate revocation, and I was getting a blank screen but now I get "unable to connect to internet." I have tried both IE and Mozilla and I get the same message. What else can I try?