Hi, I upgraded from windows vista to windows 7 after formatting the system, I had sc 10 on vista but now when i am downloading it,it just doesnt complete,the download bar keep coming back to 30 mb ,i am running the DMsetup as administrator only. Internet is not a problem ,i have checked that also. What possibly can be the problem ? Please help.
Thanks in Advance
Please provide us with the following details about the computer;
What is the operating system of the computer ?
How is your computer connected to internet ? (dsl/cable/wireless)
Do we have any other security software installed ?
McAfee Online Community Moderator
hello Dinz,thanks for the reply,
I have Windows 7 ultimate. And using Sify Broadband over LAN ,and no other security software is installed, i was using Mcafee on windows vista since i bought the Dell Inspiron 1545 laptop as i got both pre installed.
And Mcafee was upgraded automatically to security centre 10 when on vista,but after installing Windows 7 i re installed the previous version form the Dvd supplied by Dell. Everything is working fine except thet it cant upgrade to SC 10 now. I downloaded the DMsetup from My account page ,it removed earlier version before starting the download,still the download bar kept coming back to 30 Mb. Please help
Are you trying to install a free version of Dell McAfee or a paid version McAfee?
Also, if you are using wireless connection over broadband, please swicth it back to wired and try to install...
well i guess i have found the problem.Windows 7 or vista doesnt go well with wireless connection over broadband, it just keep loosing internet access i dont why !! Even my ISP cannot solve the problem. So as soon as internet access is gone ,download gets paused and restart from previous place. I guess this is what is happening,and so their is no solution to this.Anyways thanks guys for ur time and help.