Hi, I've been at this 6 hours and no one from McAfee (5 different calls) seems to be able to help me out. It started when McAfee Security Suite through Comcast wouldn't update and it said to uninstall it and reinstall. Once I did that I've had many problems. I tried to download the removal tool and it wouldn't let me from IE or Mozilla, so then tried aol and got it to download and then ran that. Then had to do the same with McPreInstall.exe, got that to download again from aol and ran that. Had to do the same proceedure from aol and got to here DMsetup.exe. Once I try to install here are the error messages I'm getting.....12029 and 76556. I've been up all night trying to get this to work and have had no luck at all. Any help would be greatly apprecaited?
what are the specs of your comptuer (OS version, service pack, RAM)? do you have java/j2se runtime environment and MSXML 3 and 4 in add or remove programs? is your internet connection wireless? what is the version of your IE?
Thank you for the reply! Vista service pack I-2gb ram-IE7, internet is not wireless, have Comcast cable modem. I'm at work now, but will go home at lunch or before and check to see if I have those programs installed. If I do where do I go from there? If I don't have those programs, then what can I do?