cancel
Showing results for
Did you mean:
Level 9

Blue update dot stuck

The little blue dot has been sitting on the McAfee icon for a day.  I can't open the software.   When I hover over the McAfee icon/blue dot,  it says "Downloading updates 0%."  I right clicked and "canceled" the update and a second later I got the window asking me if I wanted to get the updates.  Great.  So I clicked yes, but the blue dot is still there, still stuck.   I right clicked again but I get a blank window (but there are two arrows on the far right of the window).

FWIW I did shift my default browser from IE to Firefox.  Day before yesterday.

I have Internet Security, 2016

Windows 8.1

Thanks for any help.

1 Solution

Accepted Solutions
Level 21

Re: Blue update dot stuck

Try rebooting the machine....a complete restart.

If it persists afterwards, run the Virtual Technician as it can often fix problems.

http://mvt.mcafee.com/

3 Replies
Level 21

Re: Blue update dot stuck

Try rebooting the machine....a complete restart.

If it persists afterwards, run the Virtual Technician as it can often fix problems.

http://mvt.mcafee.com/

Level 9