Hi! I'm new to the forum and techno-challenged so please bear with me. A while back, I had something that looked like a Windows update try to automatically download and was able to stop it. Then a few weeks later, I had another one that kept coming up when I turned the computer on that wouldn't let me past it to even sign in. I managed to start in safe mode and did a system restore to a couple of weeks back and that seemed to take care of the problem. Now I notice that when my auto updates of Security Center 9.3 come through, they say they are complete but the box is grey when it used to be yellow and ring an alarm. Is this something I should be concerned about? Are they really downloading? Virus scan doesn't find anything, but after reading the forums I don't feel totally safe anymore. Seems like you can never really be sure. I would appreciate any advice.
3. Launch Windows Explorer and delete all McAfee files in "Program Files" but especially in "C:\Document and Settings\<user>\Application Data" and "C:\Document and Settings\All Users\Application Data". You have to set Windows Explorer to show all hidden files and folders (Tools > Folder Options > View tab). Just delete the McAfee folders even if they are empty in all the "Application Data" folders. Can be more than one! In Vista: C:\Program Files, C:\ProgramData and C:\Users\yourname\AppData\Roaming If you can't find these files don't worry. It just means that MCPR has done its job.
4. Reboot and redownload/reinstall your McAfee products directly from your account at the McAfee web site.