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sharma112
Level 7

Another antivirus program has taken over my computer

An antivirus progam called Antivirus Suite has taken over my computer and is preventing me from opening almost all programs including MS Word and Excel. I tried to restore the system but the program doesn't allow. I  tried everything but it's not working. I need help. I even tried to go to the chat room, but it doesn't allow me to download the program.

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2 Replies
Dinz
Level 16

Re: Another antivirus program has taken over my computer

Hi Sharma112,

This seenms to be on of those bogus software that is trying to display multiple messages falsely notifying you that your computer is infected with malware and asking you to buy virus protection. DO NOT GIVE YOUR CREDIT CARD OR PERSONAL INFORMATION.

Please follow the below steps which will  help you to proceed further;

Restart the computer and start tapping the F8 key
From the advanced boot options menu select safe mode with networking.
Please follow the steps in this
document  which will help you in dealing with this fake alert antivirus program.

Regards,
Dinesh K

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techrumy
Level 9

Re: Another antivirus program has taken over my computer

sharma112, if you still have haven't removed it, then follow these removal instructions:

http://www.bleepingcomputer.com/virus-removal/remove-antivirus-suite

http://deletemalware.blogspot.com/2010/04/how-to-remove-antivirus-suite-fake.html

I hope this will help you. Good luck!

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