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mega21
Level 7

After I download a total protection 2013 ...

After i download a total protection 2013 i coudn't be able to open any attachments files from my email either from yahoo or Gmail account for exmples pictures, word excel it keep saying " it contain a virous has been deleted" can you please assist? Thank you in advance!!

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2 Replies
Peacekeeper
Level 20

Re: After I download a total protection 2013 ...

Did you check in quarantine area as to what the detection was? Is it the same detection. In real time scanning there is an option to not scan email attachments but I have it on and hotmail and thunderbird attachments are opened and saved fine.

As well as checking what I suggested also call support though I assume they will try to sell you virus removal.

Hmm as another thought scan with several of the suggested scanners here

McAfee Communities: Anti-Spyware/Malware & Hijacker Tools

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exbrit
Level 21

Re: After I download a total protection 2013 ...

Moved to SecurityCenter.

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