Security center 9.0, 3 user AV plus Working fine for years on 2 pc's. Sence I installed on my Dell Mini 9 (it came with bundled other mcafee) I can not get updates. It goes through the motions but does not update anything. No icon turning in sys tray. Virtual technician just as bad, says it did it but it didn't. It contacts the server and knows what it wants but doesn't get it. This has been going on 4 months. The only way to get updates is to remove and reinstall program. I even ran the sugested MCPR.exe to completely remove the extra crap left behinde but it had many errors and sugests I send the log file to the technician. What technication? There doesn't seem to be any way to attach it here.
I have allready run MCPR twice. I uninstalled again and ran MCPR in safe mode as admistrator. Still get many "error obtaining full premissions for cleanup" message. Looking at log is is mostly registry changes that fail but some others. How do I get "Authorized". I did the EI8 thing and same thing happens. When I ask for update no animated icon apears but there is network activity and the home security center page showes I have checked for updates at the current time/date. An update did not take place. In 7 days I will get the message about out of date.
Virtual tech calls home and knows what the current new engine and DAT should be and claims it updated it but does not. (still has the old ones)
The Dell mini-9 had whatever McAfee antivirus that comes with it. I just uninstalled it and put on my 3 user. In my account (McAfee) it still shows this version as expired. Guess it never forgets.
Terminal service was disabled but enabling it did not help. I looked at services on one of my PC's that update normaly and compared settings for things that looked network and whatever related and set my Dell Netbook the same. Unfortunatly I did not take notes on the 2 or 3 things I enabled but it did FIX the problem. (one of them said programs that rely on this will not run) The animated icon now apears and I get the pop up that says no updates needed. (I just reinstalled the security center yesterday and there are probably no new updates.)