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2009 will not install

Hi there,
I'm new to this forum and have a problem. The problem is that the Mcafee compete protection will not install the program downloads ok from my account on my lads computer, starts to install the security center starts to install gets about a quarter through and the stops. On the install progress just says failed on all accounts and tells me to run the virtual technician, which I do and it tells me there's no problem so I download again and it still fails.

Has anybody got any ideas?
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3 Replies

RE: 2009 will not install

Hi,

There may be various reasons for the installation to fail. So please clarify/try the below:

• Please let us know your computer’s configuration (E.g.: CPU, Memory & Operating System). To check that please make a single right click on My Computer>Click on Properties> Click on General Tab
• Are you trying to install the McAfee for the 1st time? If so did you use any other security programs to the computer?
• Checked for the installed programs in the computer – If you find any other security programs like Symantec, AVG, Trend Micro, Spy Blaster etc – Uninstall them from Control Panel> Add/Rem
• Run the McAfee Pre-Install Tool from http://download.mcafee.com/products/licensed/cust_support_patches/McPreInstall.exe
• Also run the McAfee removal tool from http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe to remove all the traces from the computer, reboot the computer and then try the installation

RE: 2009 will not install

Many thanks,
Not sure what I did but it installed fine and working well, many thanks.

RE: 2009 will not install

You’re welcome, please do get back to us if you have any more concerns with McAfee
Good luck
🙂
Regards
Bala

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