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Anon_Soc
Level 8
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Message 1 of 2

logs stuck inside \in\ folder

Hi Everyone,

I'm having an issue with some data sources where logs getting stuck inside "/var/log/data/inline/thirdparty.logs/XX/syslogcollector/in/"
folder on the ERC,

it happened across multiple SIEM's and they are all on the latest version (11.4.5).

I encountered this issue on older versions but now it's definitely happening more often,

Is this a bug in the latest version? if not, what is the best way to troubleshoot this?

Thanks!

1 Reply
erelleke
McAfee Employee
McAfee Employee
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Message 2 of 2

Re: logs stuck inside \in\ folder

There is no current bug that I have seen for this issue. Are these logs way older than the current time? How many are in there? Is the receiver behind in parsing and these are just the ones it has not gotten to? I would contact support to look at these they could also have corrupt lines that are causing them to not parse correctly.

Thank You,
Eric
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