er10 wmi event log test connection unsuccesfull. Error: invalid user (ER10)

[vbueno]

Dear support person, we are getting this message "WMI event log test connection unsuccesfull. Error: invalid user (ER10)" when we test the connection before add a new windows datasource. we're sure the username password pair is correct

[SSSSYYYY]

I get the same error, when i upgraded to version 11.3. Connect Test give me error, but events keep coming in. 

[vbueno · Accepted solution]

Thank you very much SSSSYYYY, with a windows server (I'm not sure about the versión) it works exactly as you say.

With windows 7 and 10 there is a work to be done in the GPO settings regarding UAC

 Computer Configuration/Policies/Windows Settings/Security Settings/Local Policies/Security Options/

https://docs.microsoft.com/en-us/windows/security/identity-protection/user-account-control/user-acco... 

it helps too to have a look at

https://support.na.sage.com/selfservice/viewContent.do?externalId=10198&sliceId=1 

if one is wanting to tweak it at the registry

Thank you SSSSYYYY again