can't access ESM console

[Former Member]

Hi team, 

Do you have information about this error?

I can't access to ESM... and I have already rebooted the VM several times without success.

Maybe the problem is DB?

[sssyyy]

check the message log via SSH. maybe the DB is still rebuilding after the restart

[Former Member]

any update on this? i have same problem

[David1111]

SSH to the server

user name - root

Password - the password of NGCP

cd /

tailf /var/log/messages

[Former Member]

its a brandnew installation. Tried ssh. click on yes, prompt for login. enter 'root' then press enter, had below key errors.