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penoffd Reliable Contributor
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Message 1 of 4

Version 10.4 - Alarms Don't Delete or Acknowledge

Just updated our environment to v10.4 last week. All appears to have gone well, however, I have now noticed that when I delete an alarm it doesn't delete or go away. It remains in the Alarm window indefinitely. If I open it the status shows as being unacknowledged, despite having acknowledged it and deleted it.

None of the attributes appear, the Severity shows as "0" and the trigger date shows as 02/05/2036, 02:28:16.

If I acknowledge and delete again, the alarm fails to change state. It just sits there in the queue with the same attributes if I open it again.

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sssyyy Reliable Contributor
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Re: Version 10.4 - Alarms Don't Delete or Acknowledge

is this the 10.4.0 without any patch?

penoffd Reliable Contributor
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Re: Version 10.4 - Alarms Don't Delete or Acknowledge

Yes. 10.4.0.

This was just released a week or two ago. Is there a patch already?

penoffd Reliable Contributor
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Re: Version 10.4 - Alarms Don't Delete or Acknowledge

Just checked. No patches.

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