cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
penoffd
Level 10
Report Inappropriate Content
Message 1 of 4

Version 10.4 - Alarms Don't Delete or Acknowledge

Just updated our environment to v10.4 last week. All appears to have gone well, however, I have now noticed that when I delete an alarm it doesn't delete or go away. It remains in the Alarm window indefinitely. If I open it the status shows as being unacknowledged, despite having acknowledged it and deleted it.

None of the attributes appear, the Severity shows as "0" and the trigger date shows as 02/05/2036, 02:28:16.

If I acknowledge and delete again, the alarm fails to change state. It just sits there in the queue with the same attributes if I open it again.

3 Replies
Reliable Contributor sssyyy
Reliable Contributor
Report Inappropriate Content
Message 2 of 4

Re: Version 10.4 - Alarms Don't Delete or Acknowledge

is this the 10.4.0 without any patch?

penoffd
Level 10
Report Inappropriate Content
Message 3 of 4

Re: Version 10.4 - Alarms Don't Delete or Acknowledge

Yes. 10.4.0.

This was just released a week or two ago. Is there a patch already?

penoffd
Level 10
Report Inappropriate Content
Message 4 of 4

Re: Version 10.4 - Alarms Don't Delete or Acknowledge

Just checked. No patches.

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community