When you open the Enterprise Security Manager console using your web browser (Internet Explorer, Firefox, Chrome etc.), the ESM page appears to load with progress indicator going up to 100 percent.
However, the page appears 'stuck' at this point and does not progress to display the Login prompt.
This issue is reported against all versions of ESM irrespective of their patch level and browser in use.
The ESM client application makes use of signed components that the browser verifies during the loading and initialization process of the web page. Intel Security has determined that the validity of some of these files has expired causing the browser to fail to fully load the application.
Intel Security has identified the root cause behind this issue and a patch is currently available to address it. Customers who are encountering this issue can obtain the patch and resolution instructions via KB84637
It worked also with me but when I am getting the below message:
"The console is currently unavailable because the database is rebuilding on the ESM. This process may take several hours."
Is that normal?
Thanks in advance
I tried ssh and WinSCP and I'm receiving the following error: ... No Supported Authentication methods available when using SSH .... "Disconnected: No supported authentication methods avaliable (server sent: publickey, ...
Does anyone know how to get pass the error?