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Upgrade McAfee ESM SIEM 10.0 to 10.4

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Dear McAfee Community, I want to upgrade the McAfee ESM SIEM from 10.0 to 10.4, but the documentation says From the navigation menu, click Upgrade Advisor. There is no Upgrade Advisor menu item in 10.0. How do I upgrade my McAfee ESM SIEM from 10.0 to 10.4?
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McAfee Employee
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Message 5 of 7

Re: Upgrade McAfee ESM SIEM 10.0 to 10.4

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That is a mistake in the documentation.

Upgrade advisor tool is available only starting from 10.4 and 11.2 versions so that it can help you to upgrade to higher versions.

So if you are on 10.4, you will find the Upgrade advisor tool in the GUI pane which will do all the necessary checks if you would like to upgrade to 11.x versions.

Similarly, if you are on 11.2 and you would like to upgrade to a higher version than 11.2, then you can use the tool to do the pre-upgrade checks.

Regards,

Prashanth B Pillai

McAfee Technical Support 

Customer Success Group

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Re: Upgrade McAfee ESM SIEM 10.0 to 10.4

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upgrade advisor is for use to upgrade from 10.4 to 11.x. If you upgrade from 10.0 to 10.4, you don't need advisor. 

And advisor only comes with 10.4.0

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Re: Upgrade McAfee ESM SIEM 10.0 to 10.4

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Thank you for your help!

Is there any official documentation to upgrade the McAfee ESM SIEM from 10.0 to 10.4?

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Re: Upgrade McAfee ESM SIEM 10.0 to 10.4

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make sure you follow the upgrade guide which is part of the install guide i believe?

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McAfee Employee
McAfee Employee
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Message 5 of 7

Re: Upgrade McAfee ESM SIEM 10.0 to 10.4

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That is a mistake in the documentation.

Upgrade advisor tool is available only starting from 10.4 and 11.2 versions so that it can help you to upgrade to higher versions.

So if you are on 10.4, you will find the Upgrade advisor tool in the GUI pane which will do all the necessary checks if you would like to upgrade to 11.x versions.

Similarly, if you are on 11.2 and you would like to upgrade to a higher version than 11.2, then you can use the tool to do the pre-upgrade checks.

Regards,

Prashanth B Pillai

McAfee Technical Support 

Customer Success Group

View solution in original post

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McAfee Employee
McAfee Employee
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Message 6 of 7

Re: Upgrade McAfee ESM SIEM 10.0 to 10.4

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Please refer the 10.4 product and Installation guides for the upgrade.

You can also check docs.mcafee.com.

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Re: Upgrade McAfee ESM SIEM 10.0 to 10.4

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There were several good solutions. I had a hard time choosing.
Thanks for the help!

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