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The database is unavailable while accessing ESM

Dear Experts,

Hope everyone is doing well.

I have downloaded McAfee ESM virtual edition (McAfee_ENMELM_VM8) trail version.

I have assigned IP to the Management Interface,but when im trying to access the ESM GUI through Web Browser  its giving me the attach error.

Below are the steps taken to resolve the issue, as per the some of the KB's and forum discussion.

1 - Increased the size of the virtual HDD.

2 - Rebooted the machine.

Please help to resolve the issue, early reply will be appreciated.

Regards,

Awnish.

4 Replies
penoffd
Level 10
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Message 2 of 5

Re: The database is unavailable while accessing ESM

How long did you wait for this message to clear?  A database rebuild is typical upon a restart or start up of the system.  While I wouldn't expect a new system to take long to rebuild, if you didn't wait for it to do so you will get this message.

Re: The database is unavailable while accessing ESM

Dear Penoffd,

Thanks fur your reply.

I waited for more than 2 hours, but still the same error, also while starting the device it gives me 2 error. PFA.

1 - It ask me to type "uncheck" .

2 - It takes too much time at "INIT:Entering runlevel:3"

SIEM_StartupError.JPGSIEM_StartupError_2.JPG

Please  let me know if there is any command by which we check the database buildup status.

Regards,

Awnish.

Re: The database is unavailable while accessing ESM

Dear Penoffd,

Thanks fur your reply.

I waited for more than 2 hours, but still the same error, also while starting the device it gives me 2 error. PFA.

1 - It ask me to type "uncheck" .

2 - It takes too much time at "INIT:Entering runlevel:3"

SIEM_StartupError.JPGSIEM_StartupError_2.JPG

Please  let me know if there is any command by which we check the database buildup status.

Regards,

Awnish.

Reliable Contributor akerr
Reliable Contributor
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Message 5 of 5

Re: The database is unavailable while accessing ESM

If you're just seeing the testing FIPS line on the console, the system hasn't finished booting and you'll need to wait much longer.

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