cancel
Showing results for 
Search instead for 
Did you mean: 
socgt
Level 8
Report Inappropriate Content
Message 1 of 3

The database is unavailable while accessing ESM

Hello Experts,

I am facing an error while accessing the ESM console "The database is unavailable at this time. Checking for availability."

I have searched for this error and the Mcafee KB says that this error occurred when When the disk runs out of space, ESM stops working and displays the message "That database is unavailable at this time.  Checking for availability."

I have also checked the disk space on the ESM Virtual Machine it is consuming 880.37GB out of assigned 1.03TB space.

Any suggestions.

Error1.png

2 Replies
kmc
Level 12
Report Inappropriate Content
Message 2 of 3

Re: The database is unavailable while accessing ESM

Did you recently rebooted the ESM?

socgt
Level 8
Report Inappropriate Content
Message 3 of 3

Re: The database is unavailable while accessing ESM

Hello,

When I tried to login to the ESM this error occurred ,then I decided to reboot the ESM .

After the reboot ESM starts working fine.

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community