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Reliable Contributor
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Message 1 of 4

Significantly behind in processing data

Hi,

I often get a Red flag beside a checkpoint FW data source, device log read: Health monitor internal alert. The data source is significantly behind in processing data.

But when I stream events and view the event distribution from the data source, I can see events flowing in.

Inactivity setting shouldn't be an issue here, as the events are coming in within the specified inactivity setting time frame.

Any ideas?

Thanks.

3 Replies
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Re: Significantly behind in processing data


Hi, I too have the same issue, Red Flag on Checkpoint Significantly behind in Processing Data. The is no Time Zone Field on the data source which can be adjusted to correct such issues on some other datasources. My Checkpoint is as in a seperate county ( TimeZone ) than the ESM. I wonder if this is a factor.

Anyone have a answer.

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Re: Significantly behind in processing data

Was you environment updated to 9.4.1MR2? I have the same issue after upgrading.

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Message 4 of 4

Re: Significantly behind in processing data

Hi Folks

If you run the streaming viewer on the Check Point data source are you seeing the backlog of data coming in?

We had the same issue on our Check Points, ASA's,Unix/Linux environment and it was due to a bug.

You can just verifify it with support.

McAfee support provided the following fix  for 9.4.1 bug 1013935.

You need to log  a support call in which they will verify the device data on ESM/ERC.

Cheers,

Japie

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