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Siem ESM backup does not work because the next check date is in the past

Hi,

someone happened to have setting in Siem 9.5 M5  the check next date in the past so the backup doesn't work
Auto Backup Enabled - check next : 12/10/2015 01:00
how can I resolve it?
Thank you in advance

5 Replies
Highlighted

Re: Siem ESM backup does not work because the next check date is in the past

Hello,

Do you fail with manual backup?

Do you formed a redundant configuration?

Backup fails and if down redundant ESM.

Re: Siem ESM backup does not work because the next check date is in the past

Hi,

the manual backup does not fail, but the auto-backup, the problem occurred when with the support we performed a manual backup during the auto-backup was scheduling and now we have next check a date in the past 12/10/2015.

I don't know how resolve

Thank you

Luca

backup-setting.jpgbackup-setting2.jpg

Re: Siem  ESM backup does not work because the next check date is in the past

Quick fix:

1. Uncheck Autobackup

2. Click apply

3. Log out

4. log back in

5. Resycn system clock and verify NTP

6. Re-check the auto backup

7. Click apply

Ya-ya-...Doesn't make sense, but this gives it a kick start. Trust me.

Re: Siem  ESM backup does not work because the next check date is in the past

Hi pepelepuu,

I tried but it did not solve

Any suggestion?

Luca

Re: Siem  ESM backup does not work because the next check date is in the past

Luca,

I just ran into a simialar issue, for which I triesd these steps. My issues turned out to requie a cprestart recommended by support. A cprestart might take a day or so.

Steps to quickly triage...

Backups were correctly configured

     connection to share was good (vlaidating account, passsword, and path

traces taken when kicking off backup showed no activity to share or processes starting

no backup logs available

Some of these indication may lead to support engagement, but are some quick actions to see what might be going on.

Rick

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