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Former Member
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SIEM Slowness, how to find or monitor


We've started getting comments regarding the slowness of our SIEM. It does seem to come around the same time, though Im not sure if its every day. Is there any way to monitor or troubleshoot responsiveness, other than looking at processes on the specific appliances.

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Re: SIEM Slowness, how to find or monitor

Initially, I would start by logging in as NGCP and looking under ESM Properties | ESM Management | View Statistics.You can adjust the time frame how ever needed and look for any anomalies that correspond to your time frame.

device-stats.PNG

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Re: SIEM Slowness, how to find or monitor

Hi

HTOP from the SSH console and reviewing the /var/log/messages might help find something

penoffd
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Re: SIEM Slowness, how to find or monitor

If you are running 9.5.1 MR1 you may be having memory issues, especially if you have an older appliance.  We experienced major memory usage issues upon upgrading to 9.5.1.MR1 which can only be mitigated by stopping and starting the dbserver service when the EPS is at peak.

Run the htop command from a Putty session on the ESM and look at your memory utilization.

There is an MR2 release that some are saying addresses the issue, however, we have not applied this yet.

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