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Receiver - Process hactl is not running.

In receiver we are getting too many error message "Process hactl is not running"

whether anything critical need to be checked on the receiver end ?

why we are getting error message in the receiver ?

5 Replies
Reliable Contributor akerr
Reliable Contributor
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Message 2 of 6

Re: Receiver - Process hactl is not running.

If I'm not mistaken, that is a process that control HA mode on receivers.  Is this an HA setup?

If so, You might want to try stopping/starting services on the affected receiver(s) and or rebooting them. 

Re: Receiver - Process hactl is not running.

Yes we are having receiver in HA mode.

artek
Level 11
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Message 4 of 6

Re: Receiver - Process hactl is not running.

Hi,

Please check the ERCs nodes status (ERC Properties page) - should be OK. If not for the one of the ERC, try to use NitroStart or Return to Service function.

Regards,

Artur

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Re: Receiver - Process hactl is not running.

On which version u r ??

Re: Receiver - Process hactl is not running.

Running on ESM version 10.0.2

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