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McAfee ESM fails to load. UI stuck at 100% -regarding session password

Hey scott,

i am trying to copy the newly released patch to my McFee ESM server by using the Winscp but it asked me the session password.

i had enter the password but it reject whatever i  enter.

So please kindly help me to resolve the issue.

Thanks,

Dharmaraj.

3 Replies
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Re: McAfee ESM fails to load. UI stuck at 100% -regarding session password

I regularly use WinSCP with the ESM, and have never had an issue with it.  To authenticate to your ESM, you'll need to use user "root", and password should be the same as your NGCP password.

Scott

Re: McAfee ESM fails to load. UI stuck at 100% -regarding session password

Thank you Sir. I am able to login through WinSCP.

Now my second query is am facing the issue after the login is

"The console is currently unavailable because the database is rebuilding on the ESM".

The process may take several hours.

I was trying to resolve this issue by using McAfee KB's or google but yet not reach to solution.

Please help me to resolve this issue.

And also if possible please share the technical document regarding to this..

Thanks,

Dharmaraj.

Re: McAfee ESM fails to load. UI stuck at 100% -regarding session password

If this is the problem that cropped up last week where the GUI login screen never progressed, This is the technical article I received on this with the patch...

McAfee KnowledgeBase - Progress indicator remains at 100 percent and the Enterprise Security Manager...

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