cancel
Showing results for 
Search instead for 
Did you mean: 

Integrate CA Service Management with McAfee ESM

Jump to solution

How to integrate CA Service Management with McAfee ESM 10.X.X for alarm alerting ?

0 Kudos
1 Solution

Accepted Solutions

Re: Integrate CA Service Management with McAfee ESM

Jump to solution

Hi Andy,

Thanks for your reply.In ESM where we need to configure the alerted alarm to CA Service Management Maileater ?

0 Kudos
4 Replies
McAfee Employee

Re: Integrate CA Service Management with McAfee ESM

Jump to solution

I think you should be able to generate an email from an alert on the ESM that goes to CA Service Management Maileater. Here are a list of tags that you can use in the email to set the ticket information.

0 Kudos

Re: Integrate CA Service Management with McAfee ESM

Jump to solution

Hi Andy,

Thanks for your reply.In ESM where we need to configure the alerted alarm to CA Service Management Maileater ?

0 Kudos
McAfee Employee

Re: Integrate CA Service Management with McAfee ESM

Jump to solution

The process to set up Alarms and an email template under System Properties | Alarms is documented in the first link.

Re: Integrate CA Service Management with McAfee ESM

Jump to solution

Hi Andy,

Thanks for your timely response and your guidance.

0 Kudos