Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 9
Report Inappropriate Content
Message 1 of 2

Error when logging into NitroView "The database is rebuilding"

This means that the index to the database is currently rebuilding and you will not be able to login using nitroview.

This is typically caused by the device not being powered down correctly or after a recent upgrade. 

When this happens the index must be rebuilt, before the data base is accessible again.

This process can take up to several hours to complete.

If more than 4 hours has passed and the error persists please contact support.

Message was edited by: jaimen on 10/19/12 12:00:08 PM CDT
1 Reply

Re: Error when logging into NitroView "The database is rebuilding"

You can also restart the ESM services if it is taking too long. We faced this issue some times and restarting the services solved the problem.

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community