Showing results for 
Search instead for 
Did you mean: 
Level 9
Report Inappropriate Content
Message 1 of 1

Error "Could not connect to registration server" when trying to download rules for the first time.

The ESM reaches out to when downloading rules for the first time.

Ensure DNS is properly setup on the ESM to resolve

Ensure the ESM has port 80 and 443 access to the Internet.

If a Proxy server is used to access the Internet this needs to be setup in the ESM Properties -- Network Settings screen.

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator