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kmc
Level 12
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Message 1 of 3

ESM receiver is down

Dear friends,

Im new to SIEM, when I login to SIEM i'm getting error Error: An internal server error has occurred. (ER-1) and Error: An internal server error has occurred (libess).  The server may be down.  Please contact your administrator. (ER-3).

Any Idea what might casued this? and how to resolve?

I did cpservice stop and cpservice start but still is not working.

Thanks in advance.

2 Replies
anhp
Level 7
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Message 2 of 3

Re: ESM receiver is down

Are you running your SIEM with a separate receiver? If yes, have you checked the receiver?

sssyyy
Level 12
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Message 3 of 3

Re: ESM receiver is down

Check the /var/log/messages. Do a full system reboot.