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ESM patch

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Hi,

If we have a redundant ESM setup on 10.x can we patch the redundant ESM first then promote that as primary before patching the primary ESM, to avoid the downtime. Thanks

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pbpillai
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Re: ESM patch

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What I meant was that first trigger the failover to the Redundant ESM so that the Redundant ESM becomes the Primary ESM and then patch the original primary ESM.

You can also do the patching in the reverse way.

The correct order we recommend is Primary ESM first & then the Secondary ESM.

Regards,

Prashanth B Pillai

McAfee Technical Support

Customer Success Group

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pbpillai
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Message 2 of 4

Re: ESM patch

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Dear Customer,

If you are bringing down the services on the Primary ESM, you already have the Redundant ESM which can take over the primary role during the time the patch is applied.

Thus, please make the Redundant ESM as Primary first. Then apply the patch on the original Primary node.

ESM failover is not automatic, it has to be manually failed over to revert back the original Primary node.

Also, please be informed that 10.3.x will be EOL in September 2020 & 10.4.x will be EOL in Dec 2020.

Please ensure to make proper plans to upgrade to 11.3.x or above after proper testing in your test environments.

 

Regards,

 

Prashanth B Pillai

McAfee Technical Support

Customer Success Group

Re: ESM patch

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Hi,

Yes what youre saying is that we perform the patch on the primary and then trigger the failover to the redundant. What we want to know is is it possible to patch the redundant ESM first then trigger the failover and then patch the primary.

pbpillai
McAfee Employee
McAfee Employee
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Message 4 of 4

Re: ESM patch

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What I meant was that first trigger the failover to the Redundant ESM so that the Redundant ESM becomes the Primary ESM and then patch the original primary ESM.

You can also do the patching in the reverse way.

The correct order we recommend is Primary ESM first & then the Secondary ESM.

Regards,

Prashanth B Pillai

McAfee Technical Support

Customer Success Group

View solution in original post

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