cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

ESM mesasge

Jump to solution

hello,

Can anyone explain what is the meaning following message

cpserviced[20717]: EM_UTIL - GMTToLocal: ERROR - Date smaller than offset!

1 Solution

Accepted Solutions
lratcliffe
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 2 of 2

Re: ESM mesasge

Jump to solution

It means when performing a timezone offset calculation, the system ended up with an unexpected result.   Check the clock on your ESM is correctly set to GMT/UTC and that you have a valid NTP server configured.

If this issue occurs when a report is run, check the timezone setting in the report.  If it matches a user logging in, check their timezone setting.

Was my reply helpful?

If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

View solution in original post

1 Reply
lratcliffe
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 2 of 2

Re: ESM mesasge

Jump to solution

It means when performing a timezone offset calculation, the system ended up with an unexpected result.   Check the clock on your ESM is correctly set to GMT/UTC and that you have a valid NTP server configured.

If this issue occurs when a report is run, check the timezone setting in the report.  If it matches a user logging in, check their timezone setting.

Was my reply helpful?

If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

View solution in original post

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community