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Former Member
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ESM Receiver 9.5mr7 not collecting events

My clients Receiver recently stopped collecting events. A reboot was done and some database tables got corrupted. Thereafter no one could log on. The tables are fixed now and we can log on to the ESM but the Receiver is collecting and sending data intermittently. McAfee Support is yet to resolve the issue even after logging in twice. Kindly assist.

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Re: ESM Receiver 9.5mr7 not collecting events

Barring a stop and restart from the GUI, its best to contact support on this. We've been rolling through some other isues similar, and it can migrate down to ELM as well.

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