cancel
Showing results for 
Search instead for 
Did you mean: 

ESM 10 - Cannot Read Record for Local Receiver-ELM

Hi!

We are using the ESM 10 Free Trial and are unable to do anything with the Local Receiver-ELM.  Any interaction results in Cannot read Record (er20).  This was not an upgrade, just the VM provided by McAfee from the trial download.  Ayone have any ideas how to fix?  Would really like to get some log data into the system.

Thanks!

1 Reply
McAfee Employee andy777
McAfee Employee
Report Inappropriate Content
Message 2 of 2

Re: ESM 10 - Cannot Read Record for Local Receiver-ELM

What is it that you do to make it give that error? Thanks.    

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community