cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

EC3014 Unable to connect to the Query Management Service | ESM

Hola

Buenas tardes,

 

El día de hoy me encontré con este error en mi plataforma de McAfee Enterprise Security Manager, a que se puede deber?

 

Esperando una respuesta, me despido atentamente.

3 Replies

Re: EC3014 Unable to connect to the Query Management Service | ESM

Hola! Haz realizado alguna actualización reciente de 10 a 11.1 o de 11.1 a 11.2.1 ?

Highlighted

Re: EC3014 Unable to connect to the Query Management Service | ESM

Ahora me encuentro en la versión 11.1.3 , pero era un servicio que me estaba dando error.

El servicio era jobengine, solo le di un restart y comenzó a funcionar.

Highlighted

Re: EC3014 Unable to connect to the Query Management Service | ESM

Al parecer es un error en la version 11.2.0. debido a la nueva arquitectura de base de datos.

Se encuentra identificado como uno de los errores conocidos. SIEM-12686

 

https://kc.mcafee.com/corporate/index?page=content&id=KB90422

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community