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Collectorsctl not running

If you encounter this issue on a receiver try this:

  1. ssh into the device by opening a terminal session.
  2. type ssh root@x.x.x.x <Whatever the ip address of your device is>
  3. Enter the password
  4. Type NitroStop, press enter...Wait about 60 seconds before going to the next step
  5. Type NitroStart
1 Reply

Re: Collectorsctl not running

There is always factor that is causing the issue so inspecting the logs will be much better as restart is just a temporary cure.