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Message 1 of 3

Collector Service stopped

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Hi,

I'm using collector 11.1.9952.62126 and the service getting down frequently.

While the service is running im getting logs but its always getting down.

any idea?

 

Thanks

 

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McAfee Employee
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Message 2 of 3

Re: Collector Service stopped

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If you deployed the collector using ePO extension, then ePO policy enforcement causing the crashes. If that the case, please disable policy enforcement for SIEM Collector on ePO as SC doesn't require it anyway. Hope this info helps.  

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McAfee Employee
McAfee Employee
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Message 2 of 3

Re: Collector Service stopped

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If you deployed the collector using ePO extension, then ePO policy enforcement causing the crashes. If that the case, please disable policy enforcement for SIEM Collector on ePO as SC doesn't require it anyway. Hope this info helps.  

Find my Answer Useful? Please like it.

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Re: Collector Service stopped

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Hi,

We had the same issue,

We open a case in McAfee worked on it for few Months until they provide us a new Agent, that stop crashing.

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