I've established a parent/overall zone that includes devices from a receiver. I've also created multiple sub-zones in the Asset Manager that has defined IP ranges. However, when going into the Zone Display, I'm only seeing the parent/overall zone. The sub-zones are not visible. Looking for some assistance to be able to see sub-zones.
Solved! Go to Solution.
Yes, when I made the change the rollout prompt came up and changes were rolled out to the receiver.
The Zone display is the area in the upper left hand corner, there is a drop down that shows the different types of display (e.g., Physical, Zone). I click on Zone, it shows the parent Zone, but when I click on the plus sign to expand it, it shows all of the devices that were assigned to the parent receiver and no mention of the Sub-Zones I defined (using just IP address ranges) are to be found.
I have checked the receivers, which state the correct parent zone. *** When I go to the devices that should be part of the Sub-Zones, which are defined by IP address ranges, in the properties -> advanced window they show the parent Zone, and not the Sub-Zone.
What screenshot would be most helpful?