cancel
Showing results for 
Search instead for 
Did you mean: 

how do i get rid of the icon in the tray?

Jump to solution

I had total protection for small business system> I am replacing it with another version of McAfee. i uninstalled everything from the old program but for some reason the icon stayed. i was told i could go to the provider and do a "silent install" which would remove the icon. i can not find the security center page to begin the process.

1 Solution

Accepted Solutions

Re: how do i get rid of the icon in the tray?

Jump to solution

Hi,

I have read your reply.

You can uninstall McAfee through the Add/ Remove programs.

If still the icon is not removed please run the mvsuninst tool to remove McAfee completely from your computer.

To get Mvsuninst tool,

Login to www.mcafeeasap.com with your login credentials.

Click on the tab utilities-> select Migration & Optimization --> download cleanup utility.

This will download the tool. you can save it on the desktop and run it to remove.

If there is any problem in login to this page, please use the following link to download the mvsuninst tool.

please do remember this is an older version of the mvsuninst

http://vs.mcafeeasap.com/MC/enu/vs45/bin/mvsuninst.exe

please revert for any clarifications.

Regards,

Ravi

6 Replies

Re: how do i get rid of the icon in the tray?

Jump to solution

Think you need the correct removal tool I am not a business user so can only guuess. this post starts to point the way but seems to be for Vs 4.5

https://community.mcafee.com/message/54703#54703

Some of the links fail though the long link leads to a FAQ list that could help

https://mysupport.mcafee.com/Eservice/productdocuments.aspx?strPage=3&pl=0

exbrit
Level 21
Report Inappropriate Content
Message 3 of 7

Re: how do i get rid of the icon in the tray?

Jump to solution

Moved to that section, hopefully someone will catch it and provide the answer.

exbrit
Level 21
Report Inappropriate Content
Message 4 of 7

Re: how do i get rid of the icon in the tray?

Jump to solution

Perhaps this might help?  There seems to be some sort of removal tool that may get rid of it.

https://mysupport.mcafee.com/Eservice/Article.aspx?id=KB58779

Message was edited by: Ex_Brit on 16/03/11 7:59:03 EDT AM

Re: how do i get rid of the icon in the tray?

Jump to solution

Hi,

I have read your reply.

You can uninstall McAfee through the Add/ Remove programs.

If still the icon is not removed please run the mvsuninst tool to remove McAfee completely from your computer.

To get Mvsuninst tool,

Login to www.mcafeeasap.com with your login credentials.

Click on the tab utilities-> select Migration & Optimization --> download cleanup utility.

This will download the tool. you can save it on the desktop and run it to remove.

If there is any problem in login to this page, please use the following link to download the mvsuninst tool.

please do remember this is an older version of the mvsuninst

http://vs.mcafeeasap.com/MC/enu/vs45/bin/mvsuninst.exe

please revert for any clarifications.

Regards,

Ravi

Re: how do i get rid of the icon in the tray?

Jump to solution

the icon is GONE!!  thanks to all thoose who responded.

Moderator
Moderator
Report Inappropriate Content
Message 7 of 7

Re: how do i get rid of the icon in the tray?

Jump to solution

Hi Toddrrr,

We are really happy that the issue has been resolved.

Please feel free to contact us for any further questions.

Regards

Pritish P.