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Small Business Security

Hi,

I did register for the trial version of the Small Business Security and I would like to know if this a cloud version. Is there a on-premise version for this product? Also in the cloud version, I don't see anything in the UI, how to install this on a mobile device. Could someone please help on this?

I did try to contact support but they have not provided any response.

Thanks in advance.

Regards,

Mike

7 Replies

Re: Small Business Security

If it's anything like the consumer product, to cover any additional devices you need to go to the online account page and add that device there.

Re: Small Business Security

Hi Ex_Brit,

Thanks for the response but as I have mentioned in my original posting. I have look into the UI of the SaaS product (online account) and could not see it there. I am thinking if the Small Business Security is using a different account for the mobile devices but I want to know if there are different versions (On-Premise and Cloud) for this product

Any help would be much appreciated.

Thanks in advance..

Re: Small Business Security

Moved to SaaS Endpoint Protection for better support.

---

Peter

Moderator

Re: Small Business Security

Hi Peter,

Thanks. I hope I could also get answer regarding the Small Business Security Solution which I am not sure as of this moment if this is On-Premise or Cloud.

Re: Small Business Security

May I ask help on this?

Re: Small Business Security

Someone should answer you soon. Please be patient.

SPyron
Level 12
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Message 8 of 8

Re: Small Business Security

Hey Mike,

   I'm sorry about this delay. Could you post a screenshot of the product you've installed, or a shot of the About window? We've got two different products this could reference, and I just want to make sure I refer your request to the correct subject matter expert for you. It'd also help if you could tell us the URL you use to login and control your systems/devices.

Thank you!

Somer L. Pyron
Knowledge Analyst
ServicePortal: support.mcafee.com
Web: www.mcafee.com
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