I previously had the McAfee Total Protection Version for home users.
Recently I started to use the McAfee Security as a Service software for small businesses.
Whilst my programme says I am safe from internet threats, my firewall is deactivated.
If I try to click the activate sign nothing happens, even though it appears blue and underlined.
Please see the attached screenshot.
Any help is appreciated.
My old console, even though I deleted the programme still appears too. - why is that?
In answer to the remark about your "old console" - if you mean the home product still shows up, run the MCPR cleanup tool and that will remove the home products only.
You will need to reboot afterwards.Message was edited by: Ex_Brit on 21/07/13 9:21:28 EDT AM
We need to remove the home version in-order to install the McAfee Security as Service software.
Also please confirm the Operating System along with bit version (32 bit / 64 bit), so that we will assist you accordingly.